Shipping Policy

Thank you for shopping with Livomi Timepieces. We are committed to providing a reliable, transparent, and efficient shipping experience for all of our customers. Please review our shipping policy below for detailed information regarding order processing and delivery.

1. Shipping Destination

  • We currently ship only within the United States.

  • International shipping is not available at this time.

  • Orders with shipping addresses outside the U.S. will not be processed or fulfilled.

2. Free Shipping

  • We offer FREE SHIPPING on all orders within the United States.

  • There is no minimum purchase requirement to qualify for free shipping.

  • All shipping costs are fully covered by Livomi Timepieces.

3. Order Processing Time

  • Orders are processed within 3–4 business days after payment confirmation.

  • Processing time includes order verification, quality inspection, packaging, and preparation for shipment.

  • Orders are not processed or shipped on weekends or U.S. public holidays.

  • During peak seasons, promotions, or holidays, processing times may be slightly extended.

4. Shipping Time

  • Once your order has been shipped, delivery typically takes 5–6 business days.

  • Shipping times may vary depending on:

    • Your location

    • Carrier delays

    • Weather conditions

    • Other unforeseen circumstances

  • Shipping times are estimated, not guaranteed delivery dates.

5. Estimated Total Delivery Time

Total estimated delivery time:
8–10 business days
(3–4 business days for processing + 5–6 business days for shipping)

6. Order Tracking

  • Once your order is shipped, you will receive a shipping confirmation email containing a tracking number.

  • You can track your order using the link provided in the email.

  • Please allow 24–48 hours for tracking information to update after shipment.

7. Shipping Carriers

  • Orders are shipped using reliable U.S.-based carriers.

  • The carrier is selected based on order size, weight, and destination to ensure safe and timely delivery.

8. Incorrect or Incomplete Address

  • Customers are responsible for providing accurate and complete shipping information at checkout.

  • Livomi Timepieces is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete addresses.

  • If an order is returned to us due to address issues, reshipping fees may apply.

9. Lost or Delayed Packages

  • If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.

  • We will work with the shipping carrier to investigate and assist in resolving the issue.

  • Livomi Timepieces is not responsible for delays caused by the carrier after the order has been shipped.

10. Contact Information

If you have any questions or concerns regarding this Shipping Policy, please contact us:

Trade Name: Livomi Timepieces
Email: contact@livomi.store
Phone: +1 (801) 879-8067
Address:
300 Gentle Breeze Drive
Minneola, FL 34715
United States